Privacy Policy

Privacy Policy

Introduction

Welcome to https://spicy-zest-tortilla-chips-on-the-border.chicagotortillachips.com (hereafter referred to as “Spicy Zest Tortilla Chips On The Border,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, storage, use, and disclosure of information when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

However, please note that this policy does not extend to third-party platforms or services accessed through links on our site. These external entities have their own privacy policies governing data collection and usage, so it’s essential to review those separately.

Processing Activities

This Privacy Policy guides how we handle your personal information in the following scenarios:

  1. Using Our Applications and Services: When you sign up as an authorized user or utilize our applications and services, we collect and process data necessary for providing these services.
  2. Visiting Our Websites: Every time you access our websites linked to this policy, our servers automatically log certain information from your device, including IP addresses, browser types, operating systems, page views, and visit durations.
  3. Communication with Us: If you choose to receive communications from us, such as newsletters, promotional emails, or messages via calls/SMS, we’ll process your contact details for the purposes of sending these communications.

Personal Data Collection

We collect various categories of personal data, including:

  • Account Information: This includes user names, email addresses, and passwords used to access our services.
  • Payment Information: Credit or debit card numbers, expiration dates, and billing addresses are collected for processing transactions.
  • Financial Information: We may store details related to your financial status or creditworthiness if required for specific services.
  • Purchase Information: Data about products or services bought from us, including quantities and transaction amounts.
  • Mobile Device Identifiers: Unique device identifiers, such as IP addresses, mobile phone numbers, and advertising IDs, are used for service delivery and analytics.
  • Location Data: We may collect your location data to provide personalized content or services, but this is done with user consent where necessary.
  • Feedback and Reviews: Personal information shared when you provide feedback, write reviews, or participate in surveys.
  • Social Media Information: Details from social media platforms if you choose to log in or share content through these sites.
  • Product Information: Data about your preferences, usage patterns, and interactions with our products to enhance user experience.

We gather this data through direct input from you, automatic technologies like cookies and tracking pixels, and third parties who provide us with aggregated or de-identified information.

Cookies and Similar Technologies

We employ cookies and similar tracking technologies for several purposes:

  • Strictly Necessary: These ensure basic functions of our website, such as allowing secure log-ins and navigating between pages.
  • Preferences: We use these to remember your preferences, language settings, and display options.
  • Analytics: Analytics cookies help us understand how our site is used, track user behavior, and improve performance.

Users can manage their cookie preferences through our Cookie Manager tool, allowing them to control which types of non-essential cookies are set on their device.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including:

  • Providing services and support
  • Improving and personalizing your experience
  • Complying with legal obligations
  • Conducting analytics and research

Once the retention period expires or when you request deletion, we securely erase or anonymize your data.

Data Security

We take robust measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:

  • Implementing encryption for data at rest and in transit.
  • Engaging secure third-party processing partners who adhere to strict privacy standards.
  • Regularly reviewing and updating our security practices to adapt to emerging threats.

Children’s Privacy

Our services are not directed towards individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe we have collected such data by mistake, please contact us immediately, and we will take prompt action to rectify it.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: You have the right to request corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): In certain circumstances, you can ask for the deletion of your personal information.
  • Restriction: You may limit the use or processing of your data under specific conditions.
  • Portability: You have the right to receive a copy of your personal data in a structured, commonly used format.
  • Objection: You can object to the processing of your data for specific purposes.
  • Non-Discrimination: You are protected from discrimination for exercising your privacy rights.

To exercise any of these rights or if you have data-related queries, please contact our dedicated privacy team via email at contact@spicy-zest-tortilla-chips-on-the-border.chicagotortillachips.com or by post to:
[Privacy Team Address]

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Material changes will be notified through our website, and revised policy versions will be posted here. We encourage you to review this page periodically for the latest information on our privacy practices.

Contact Information

For any questions, concerns, or requests regarding your privacy, please reach out to us:

  • Email: contact@spicy-zest-tortilla-chips-on-the-border.chicagotortillachips.com
  • Mail: [Privacy Team Address]